Joe Girard sold 13,001 cars by mastering human psychology over product features this post translates his 10 principles into actionable IT pre-sales tactics. You'll get a practical checklist, discovery questions for each stage, and a repeatable system to build trust, close deals, and turn every client into 250 potential referrals.

Most client partnerships fail not because teams lack skill, but because they're dancing to different music. This article shows you how to identify which of 6 collaboration rhythms your client needs (from waltz to hip-hop), then apply a 3-stage approach to stay in sync from kickoff to delivery.

Learn why "difficult" stakeholders are often just scared - and how to spot the fear behind their demands. Get 4 simple strategies to build trust and reduce conflict.

Burnout isn’t always loud - it’s quiet, gradual, and often disguised as “just being busy.” In this post, I break down the silent system failures draining your energy and share a practical 3-step plan to reclaim your focus, time, and performance by cutting the fluff. If you’re a PM, Scrum Master, or Delivery Lead feeling the weight - you’ll want to read this.

Most people use AI - but few know how to design it to think like them. The new AI Agents – Personalisation Kit for Notion helps you build your own team of custom Agents that work your way - connected to your tone, workflows, and knowledge base.